Privacy Policy

We (also referred to as “we,” “us,” or “our”) are committed to protecting your personal information and your privacy.

This Privacy Policy is intended to explain how we collect and store the information you provide through the Vertex Luxeron website (the “Website”).

We will uphold these principles:

  • To ensure transparency about how we collect and process your personal information:

We want you to be able to make informed decisions about how your personal data is used and processed. That's why we created our website. To achieve this, we use a range of methods and processes to provide clear, relevant information about the use of personal data.

If we determine that you need specific details, we'll provide the information to you at the appropriate date and time.

We are happy to answer your questions and provide any necessary clarification regarding legal limitations. You can reach us by email at: info@vertex-luxeron.com

  • Personal information will be used solely for the purposes outlined in this policy.

We may process Personal Data for various purposes, including providing the website and connecting you with third-party trading platforms (the 'Services'); improving the site; protecting our rights and interests; maintaining and delivering the Services; complying with legal or regulatory obligations; and conducting administrative and business activities to support the delivery and use of the Services.

We also process personal data to gain a better understanding of your preferences and needs.

  • To make use of key tools to protect your rights regarding personal data:

To support the exercise of your rights, we have robust resources in place. Contact us anytime to request access to your Personal Data. We can correct or delete it, limit or stop processing for specific purposes or in general, and transfer your information to you or to a third party. We will work to accommodate your requests.

  • Protect your personal data:

While we cannot guarantee the absolute security of your personal data, we remain committed to employing a range of safeguards, technologies, and best practices to ensure it remains protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy outlines the types of personal information the company collects about individuals, how that information is processed, shared with third parties, safeguarded, and other related practices.

This Policy addresses information that relates to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or indirectly through the combination of additional information we hold or have the ability to access.

The Policy defines “processing” as a process that involves the use or collection of personal data. This includes the management, organization, and storage of personal data.

Our services are intended for general audiences and are not designed for anyone under the age of 18. We do not knowingly collect personal information from individuals under 18, and we do not knowingly permit such individuals to use our services. If we become aware that we hold information about a child, we will delete it as quickly as possible.

2. What personal information do we hold about you?

When you access our services or channels, or visit our website, we collect personal data. In some cases, we may ask you to provide personal data directly. In others, we collect it by analyzing how you use our services and channels, or by receiving information from our third-party partners.

3. You are not required to disclose personal information to the company; however, there may be consequences.

You are not required to provide us with any personal data. In certain circumstances, though, choosing not to do so may limit what we can offer to you. This could prevent us from delivering certain services or stop users from accessing the website.

4. What types of personal data do we collect? When you visit our website, we may collect the following personal information:

This includes details about your online activity log and traffic data (such as IP address, and the date and time of access), the language you used, software crash logs, the type of browser, and information about the device you used. The information we collect is not personal information and cannot be used to identify you.

Personal Data We Receive from You: Any personal data you choose to provide to Us when you connect to a third-party online trading platform through Us.

Personal information you provide directly to third-party platforms to facilitate transactions includes your full name, address, phone number, and email address.

5. The legal basis and reasons for processing personal data

The company processes your personal information for the purposes outlined in this section and in accordance with the applicable legal basis.

Without a legal basis, the company is not permitted to use your personal data. The legal grounds under which the company is permitted to process your personal data are:

  • You have provided your consent to the processing of your personal information for one or more purposes. This includes when you submit personal information through the website so that we can transfer it to a third-party trading platform.
  • The Company or a third party may need to process information to meet their legitimate interests. For example, this may be necessary to improve our services or for the defence of legal claims
  • Processing must comply with a legal obligation.

Contact us by email for more information about the processing required to protect legitimate interests.

Below is a list of reasons and legal grounds on which we may use the information you provide to us. Personal data.

Scope
Legal basis

To provide your personal information to third-party providers at your request to obtain access to digital trading

If you ask us to, we may collect personal information from you to share with third-party companies.

You have provided consent to the processing of your personal information for one or more purposes.

To address your requests, inquiries, or concerns, we need personal information to assist with any questions you may have about our services.

We process data when required to protect the company's legitimate interests or those of a third party.

To comply with legal, regulatory, administrative, or judicial obligations, personal data is processed to meet legal requirements.

Processing is required to comply with legal obligations.

To improve Our Services, we may use Personal Data. This includes, among other things, crash or malfunction reports that we collect in connection with the Services.

Processing is necessary to pursue the legitimate interests of the company or a third party.

To Prevent Fraud and Misuse of Our Services

Processing is necessary to pursue the company’s legitimate interests or those of a third party.

To execute and oversee activities that comply with our service requirements, including back-office operations, business development, strategic decision-making, and oversight mechanisms, among others.

Processing is necessary to pursue the legitimate interests of the company or a third party.

To support decision-making on a wide range of issues, we employ a variety of analytical methods, including statistical techniques, as appropriate.

Processing is necessary to pursue the company's legitimate interests or those of a third party.

To protect our assets, rights, and interests, as well as those of third parties, we may process personal information to establish, exercise, or defend legal claims. We may also process personal information to safeguard our rights, interests, and property, or those of third parties, in compliance with applicable laws, regulations, and agreements, and with any relevant terms, conditions, or policies.

Processing is required to pursue the company's legitimate interests or those of a third party.

6. Transfer of Personal Information to Third Parties

The company may also share personal data with third-party service providers, including hosting and storage vendors, IP address information services, and providers of user experience analytics, to support our services.

You may also request that we share specific personal data about you with third-party trading platforms. In such cases, we will disclose the personal data you provide to us to those third-party platforms. Their use of your personal data is governed by their own privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with affiliates or business partners. This allows the Company to access resources that help enhance and improve the products and services it provides to customers.

When required to safeguard third-party rights or property, the Company may disclose personal information to regulatory, local, or other official authorities.

We may also share your personal information with potential investors or buyers, or with lenders to the company or any other company in our group of companies, if such a transaction occurs (including the transfer or sale of assets belonging to the company or any other company within the group), or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.

7. Third-Party Cookies and Services

We may engage third-party services, such as website advertising providers or analytics firms. These parties may also use cookies or other technologies.

Cookies are small text files stored on your device whenever you visit or access the website. They collect information about your preferences and browsing behaviour to enhance your experience, remember your settings, and tailor products and services to your interests. Cookies are also used for statistical and analytical purposes.

Some of the cookies we use are session cookies. These are temporarily stored on your device and expire shortly after you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a set period after your browser is closed. They help the website recognize you as a returning user and make it easier for you to come back to the site.

Types of cookies:

We may use them according to their purpose:

Type of cookie

Cookies are strictly necessary

Scope

These cookies are essential for accessing the features you’ve requested and for navigating our site. They enable us to provide the information, products, and services you requested.

They are necessary for your device to download and stream data. This enables you to navigate the website, use its features, and return to pages you have visited before.

Additional Information

Cookies collect personal information, including your username and last login date, to verify that you are logged in to the site.

They are automatically deleted when you close your browser (session cookies).

Type of cookie

Functionality cookies

Scope

Cookies allow us to recognize you each time you visit our site and also to save your settings and preferences.

Additional Information

They remain until their expiry date and are retained even after the browser is closed.

Type of cookie

Cookies for performance

Scope

Cookies help collect statistical data on our site’s performance and support ongoing improvements. They also allow us to analyze how our website is used.

Additional Information

Cookies store anonymous data that isn't linked in any way to any identifiable or identified natural person.

They can be deleted when you close your browser. Other cookies remain valid indefinitely.

Cookies are blocked or removed

To block or delete cookies, adjust your browser’s settings. Below are links to guide you through the steps in several popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, please note that certain features, or even the entire site, may not function as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as is necessary to fulfill the purposes for which it was collected, as described in this policy, or for longer time periods as permitted by applicable laws, regulations, policies, and any applicable orders.

We will share your information with third-party trading platforms for a period of 12 months. With your consent, we will continue to share your data for an additional 12 months.

We periodically review the Personal Data we hold to confirm it is no longer required.

9. Transfers of personal information to another country or to an international organization

Your personal information may be transferred to other countries (i.e., your personal data may be sent to a third country—another country outside your place of residence) or to international organizations or other jurisdictions, as permitted by law. Company takes all necessary measures to safeguard the personal information you provide and to ensure that individuals can exercise their rights and obtain effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

  • Transfer to a third country or international organization that the European Commission has determined provides an adequate level of protection for personal data transferred to it in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
  • The transfer is made under a legally binding, enforceable agreement between public entities or authorities pursuant to Article 46(2)(a).
  • The transfer was carried out in accordance with the EU Commission’s Standard Contractual Clauses adopted under Article 46(2)(c) of the GDPR. The Clauses adopted by the EU Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details on the security measures it uses to protect your personal data when transferred to third-party countries or international organizations. To request this information, please email info@wealthwaydigital.uk

10. Personal Information Security

We implement appropriate organizational and technical measures to protect personal data. These measures help prevent the accidental or unlawful destruction, loss, or alteration of personal data.

While we take appropriate measures, we cannot guarantee or warrant that the security of your personal data will be maintained without error. We are also not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorized third-party access, or any other cause beyond our control.

In the event of legal requirements or other circumstances beyond our control, we may be required to disclose your personal data to third parties, including public authorities. In such cases, we cannot control the security measures those third parties use to protect your personal data.

Personal data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of personal data you send to us online.

11. Hyperlinks to third-party websites and online services

Our website may include links to third-party sites and applications. These sites and apps are not controlled or supervised by the company. We are not responsible for the collection or processing of personal information by these websites or apps. This Policy does not apply to actions taken through such sites or apps.

When visiting any third-party websites or apps, we recommend reviewing their privacy policies before deciding whether to access or use them. We also suggest that you provide any personal data directly to them.

12. Amendments to this Policy

This Policy may be updated at any time. If we make changes, we will notify you by posting the revised Policy on our website. When significant updates occur, we will also try to contact you using methods we deem appropriate and will publish an announcement on our website. Unless stated otherwise, any amendments take effect once the revised Policy is posted.

13. Your rights regarding your personal information

You have the right to ask us to verify the accuracy of the personal information we collect about you, to correct any errors, and to delete any personal information we do not require. You may also limit the scope or types of processing of your personal information.

If you are an EEA resident, please refer to this page:

You have these rights regarding the personal information you provide. To exercise your rights, please submit your request by email to the address below.

Access rights

The Company can also verify whether personal data about you are currently being processed. If so, then you are entitled to access your personal data.

The Company can provide an electronic copy of the personal data it currently processes and may charge a reasonable fee for additional copies. The data will be provided electronically upon request, if you prefer.

The right to access personal information must not conflict with the rights and freedoms of others. If a request would adversely affect someone else’s rights or freedoms, the company may, under applicable law, decline to comply or limit, in whole or in part, the scope of its response.

Right to rectification

The Company may correct inaccurate personal information. You have the right to request that any incomplete personal information about you be corrected, taking into account the purpose of the processing.

Right to Erasure

The following reasons apply: (a) Personal data is no longer needed for the purpose for which it was collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object, for reasons related to your particular situation, to processing based on legitimate interests pursued by us or a third party; (e) Personal data has been processed unlawfully; (f) Personal data must be deleted to comply with the company’s legal obligations.

This right is not applicable where the processing is necessary either (a) to fulfil an obligation imposed by law that must be carried out under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may request that the company limit the processing of your personal data.

If you request that the processing of your personal data be restricted, your personal data may be retained only with your consent, to establish, exercise, or defend legal claims, to protect the rights of another individual, or for reasons of significant public interest within the European Union or a Member State.

Right to Data Portability

If processing is performed by automated means and is based on your consent or a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to transfer data must not infringe on the rights or freedoms of others.

Right to challenge

You have the right to object at any time to the use of your personal data based on the legitimate interests of the company or a third party. This also applies to profiling carried out solely on the basis of these legitimate interests. If we can demonstrate compelling legitimate grounds for processing personal data that override your rights, freedoms, or interests, or that are necessary for the establishment, exercise, or defence of legal claims, we may continue processing.

With regard to direct marketing, you have the right to object at any time to the processing of your personal data.

Right to withhold consent

You may revoke your consent to our processing of your personal information at any time. This won't affect the legality of any processing that relied on your consent prior to its withdrawal.

You have the right to file a complaint with the supervisory authority that oversees you.

You may file a complaint with a supervisory authority established by a Member State to protect individuals' fundamental rights regarding the processing of personal data within the European Union.

Laws of the European Union and its Member States may limit your rights regarding your personal data, as outlined in section 13.

We will provide the requested information, in accordance with your rights under Section 13 of this agreement, within one month of receiving your request. The timeframe may be extended by up to two months if necessary, depending on the nature of the request and the volume of requests. We will notify you within one month of receipt if an extension is required and explain the reasons.

Provided it does not conflict with the provisions of section 13 of the law, information you request under section 13 will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover administrative costs for providing the information or carrying out the requested action. We may also decline to act.

If we have any doubts about the identity of the individual who submitted your request, the company may ask you to provide additional information to verify your identity and ensure the request was legitimately made.